On 28 July, the CQC Inspector spoke with Rachel Wintle, Registered Manager. The written Summary was really positive; especially the conclusion that
“…New Dawn are managing the impact of the Covid-19 pandemic“. They also commented that:
“…medicines are being managed safely and effectively”
“….you are working hard to keep service users and staff safe and you have ensured their views were valued and responded to. Well done to all of you.”
Assessment for New Dawn Care Agency Ltd 28_07_2020
These calls are in place of regular inspections, which are still postponed due to the pandemic
On visits to my father-in-law in his home, with my family, we all commented on your carers kind and warm approach towards him. Also, on their…
To all at New Dawn Care I would like to thank you all for your care that you have given to B and I over the past few years. We couldn’t have…
To all the staff who have looked after me so well on my return from hospital. I want to say thank you and keep safe during these trying times
Over two years the wonderful carers from New Dawn; and the very efficient back office, gave my father the very best care he could have wished for. I…
I just wanted you to know that the last four weeks have been the pleasantest time I have ever had with carers. I have seen Mother smile when you come…
To New Dawn Care Agency. Thank you to all the carers and managers who have been looking after us. You always were there when we needed you and…
Dear Rachel and the New Dawn team. I am writing to thank you very warmly for all the wonderful carers you have so kindly supplied to look after my…