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Board take decisive action following CQC inspection…..
After our recent CQC inspection, we were pleased that in all areas bar one the findings highlighted by the Inspector were positive. We were extremely disappointed to find that in the area of medication management we had not always met the standards of care required and acknowledged our deficiency. However, we have taken immediate positive and decisive action to remedy this situation. The CQC have already made reference to the steps we have taken in their full report (pages 6,7 and 12). A copy of which is available by clicking on the link on our website.
Rachel Wintle joined the New Dawn Team in July 2018 as Registered Manager. See About Us for more information.
To all at New Dawn Care I would like to thank you all for your care that you have given to B and I over the past few years. We couldn’t have…
I just wanted you to know that the last four weeks have been the pleasantest time I have ever had with carers. I have seen Mother smile when you come…
We were very pleased with help we received and if we return to the HPS we will be in touch with you. Thank you for all the arrangements we needed…
I am contacting you to say how pleased we are generally with New Dawn. We find that the carers are all professional, well trained, sympathetic and…
Over two years the wonderful carers from New Dawn; and the very efficient back office, gave my father the very best care he could have wished for. I…
I really appreciate all the care you gave my husband; and I’m sure he did as well, although he wasn’t able to express it. I shall miss your…
Dear Rachel and the New Dawn team. I am writing to thank you very warmly for all the wonderful carers you have so kindly supplied to look after my…