Board take decisive action following CQC inspection…..
After our recent CQC inspection, we were pleased that in all areas bar one the findings highlighted by the Inspector were positive. We were extremely disappointed to find that in the area of medication management we had not always met the standards of care required and acknowledged our deficiency. However, we have taken immediate positive and decisive action to remedy this situation. The CQC have already made reference to the steps we have taken in their full report (pages 6,7 and 12). A copy of which is available by clicking on the link on our website.
Thank you very much for the kindness and care shown to my mum whilst you were helping her. I know she appreciated everything done to help her.
To all the staff who have looked after me so well on my return from hospital. I want to say thank you and keep safe during these trying times
To New Dawn Care Agency. Thank you to all the carers and managers who have been looking after us. You always were there when we needed you and…
To all at New Dawn Care I would like to thank you all for your care that you have given to B and I over the past few years. We couldn’t have…
Thank you so much for looking after my mum so beautifully and for keeping her safe. Thanks to you she is able stay in her own home.